Substitution Policy

  • We understand that it is of utmost importance for your gift to be delivered on time. Hence, items may be substituted for similar products of equivalent or higher value if necessary. Our florists will ensure that substitutions are done professionally without affecting the overall presentation of the gifts.

 

  • Substitutions may occur for generic items such as:
    • Decorative Elements (i.e. specific baskets, vases, plush toys)
    • Items in the hamper (e.g. chocolates, diapers, essences, etc.)
    • Seasonal fresh fruits
    • Colors of fresh flowers